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Live Phone Support
Please have the email address you registered with, available when calling for customer care.

  • U.S. Toll Free 1-877-484-6246
    U.S. Local 1-512-346-3700 9 am ~ 8 pm Central Standard Time; Monday ~ Friday
    U.K. 020 3617 1302 3 pm ~ 2 am London Time; Monday ~ Saturday
    Australia 02 8015 5277 2 am ~ 1 pm Sydney Time; Tuesday ~ Saturday
    Canada 416-238-3882 10 am ~ 9 pm Toronto Time; Monday ~ Friday
    - Our Customer Care center is temporarily closed on Saturdays. We apologize for the inconvenience.
    - Closed on U.S. Holidays!

If you would prefer our support staff to call you, please email or telephone us with your phone number and most convenient time of contact during the hours listed above (U.S. and International).

Technical Email Support
Please write to support@honestech.com

If possible, please provide the following details in order for us to better assist you in a timely manner.
Your inquiries will be answered typically within 48 business hours.

  • Registered email address
  • Product Name
  • Operating System
  • CPU
  • RAM
  • General description of the issue
  • Error messages (if any)

Other Inquiries
Please write to support@honestech.com for product information, sales, and other inquiries.
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